Member Tips: The New In-Person Showing

June 23, 2020
Written by: Anne Klein

Now that CRE in our area is starting to open to more than essential workers, there is a necessary shift in how space is shown to clients. CREW member, Anne Klein, Executive Managing Director of Newmark Knight Frank, recently resumed in-person showings, and offers these tips for a successful and healthy interaction:

  • Let your client know in advance how the visit will be handled. This allows everyone to come prepared and also demonstrates how you value your client. 
  • Ask everyone to bring and wear a mask and, of course, wear one yourself.  You may also want to have extra masks in your car in case needed.
  • Except for actually walking through the space, conduct all other interactions outside.  While socially distant you can discuss property information and any other items.
  • Remain socially distant inside the space.  Minimize as much as possible physical touchpoints such as door handles.
  • Have hand sanitizer/wipes with you to share with your clients and use them as frequently as needed.  
  • And Ladies...wear your heels if you want!  It makes me feel somewhat normal again!!